Orrcon Steel is a Bluescope company

Success Through Customer Centricity:

18/05/2023

Orrcon Steel's Collaborative Partnership with Customers 

At Orrcon Steel, our customer-centric approach is at the heart of everything we do. We believe in collaborating closely with our customers to deliver unique and tailored steel solutions that help them achieve their goals. We understand that each customer has specific needs, which is why we work closely with them to better understand their requirements and provide custom-tailored solutions.

Our diverse range of products include precision tubing, structural steel tube, fencing and agricultural products, merchant bar and many more. This range of products provides our customers that operate in a variety of industries, including manufacturing, infrastructure, mining, agriculture, solar and more opportunities to provide a locally produced tubular solution. Our commitment to delivering innovative steel solutions is reflected in our investment in research and development.

We are always looking for ways to improve our product and processes by leveraging cutting-edge technologies and innovations. This enables us to provide smarter and more effective solutions to our customers. We believe that by collaborating with our customers, we can develop and deliver the best possible solutions that meet their unique requirements and challenges.

In addition to providing innovative steel solutions, we are dedicated to offering exceptional customer support. We have a team of experts who are committed to providing timely and efficient assistance to our customers, whether in the form of technical guidance, product suggestions, or after-sales service. Our personalised approach to customer service helps us build strong relationships and long-term partnerships based on mutual trust and benefit.

Overall, our commitment to collaborating with our customers to provide smart steel solutions has been key to our success. By understanding our customers' requirements and challenges, engaging in research and development, and providing outstanding customer service, we have established ourselves as a trustworthy and dependable partner. It must be working as our customers keep returning to purchase more tube to replenish their inventory requirements.

We take pride in our reputation for delivering clever solutions that assist our customers in achieving their objectives. Our dedication to innovative steel solutions and exceptional customer support has enabled us deliver solutions for our customers. At Orrcon Steel, we believe that by collaborating closely with our customers, we can be successful in a mutually beneficial partnership.

Can't find what you're looking for? Contact our customer service on1300 677 266or